BC Tips
BC Tips are best practice memos distilled from our constant monitoring of websites, and e-mailed to subscribers twice-weekly. Each tip consists of a characterisation of the featured site, a screen shot of or link to the highlighted practice plus ‘the takeaway’ – our commentary on how it can contribute to a more effective website.
-
Altran: Recruiting show
An in-house careers programme aims to attract a candidate audience.
-
Goldman Sachs: Quizzing candidates
Potential job applicants are put to the test.
-
Bank of America: Tweeting menu
A neat answer to a problem of social media proliferation.
-
Thomson Reuters: Refitting information delivery
Benefit outweighs risk in a shake-up of conventions.
-
HMV: Making matters worse
Goodwill is abandoned to the mercy of events.
-
Standard Chartered: Unmatching job offers
Job opportunities shrink on the website
-
Saur: Filtering contacts
Smooth management takes users to their best point of enquiry.
-
Noser Engineering: Making nonsense
Translation software scores beta minus
-
GSK: Integrating the website
Channel proliferation under control.
-
Prudential Financial: Organising chaos
A range of different menu systems reflects all-too-common governance issues.
-
United Technologies: Flagging up its parts
A secondary bar provides a universal window into group sites.
-
JC Penney: Dividing to rule
Corporate information seekers are isolated and marginalised.
-
Thomas Cook: Packaging profiles
An efficient method of presenting people profiles saves time and clicks.
-
Samsung: Personalising navigation
A dropdown menu changes according to the site user’s activity.
-
Capital Group: Showing people round
The office is the centre of a pitch to potential job candidates.


Whenever you see this icon it means:
The site you're viewing has a feed available.