BC Tips
BC Tips are best practice memos distilled from our constant monitoring of websites, and e-mailed to subscribers twice-weekly. Each tip consists of a characterisation of the featured site, a screen shot of or link to the highlighted practice plus ‘the takeaway’ – our commentary on how it can contribute to a more effective website.
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BAE Systems: Missing fonts
Mismatched type spells out a deeper problem.
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C.H. Robinson: Mixing in film clips
Testimonials are embedded in the fabric of pages.
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Deloitte: Ageing workforce
Career profiles include a useful gauge of experience.
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Army: Putting you in the picture
Images are used in job descriptions to engage potential recruits.
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AXA: Dating faux pas
Out-of-line careers information makes a case for centralised control.
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Ewals: Shortchanging contacts
A system for finding localised content is not extended to contacts.
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GE: Teasing navigation
Inventive repurposing of content highlighters adds promotional punch.
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TietoEnator: Cloning content
Duplication of key messages is preferred to common access.
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UBS: Appearing careless
An embarrassing error draws attention to itself.
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StatoilHydro: Pinpointing people
An interactive feature is set up to meet differing user expectations.
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Bouygues Telecom: Hanging up on students
Recruitment information leads targeted candidates into a dead-end.
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Careerchoices: Reviewing the first
The first BC Tip had a navigational point worth revisiting for Tip number 500.
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Viking Direct: Keeping itself to itself
Company information is in overly short supply on an e-commerce site.
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NDS: Segregating major users
Popular sections are inaccessible directly from large parts of the site.
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Universidade do Porto: Orientating newcomers
A multi-faceted guide unusually takes a 'work-life' balance.


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