BC Tips
BC Tips are best practice memos distilled from our constant monitoring of websites, and e-mailed to subscribers twice-weekly. Each tip consists of a characterisation of the featured site, a screen shot of or link to the highlighted practice plus ‘the takeaway’ – our commentary on how it can contribute to a more effective website.
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Ramboll: Engineering interest
Enhancements expand a locator tool into a company information feature.
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América Móvil: Missing links
The commercial potential of a directory is reduced by an omission.
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HP UK: Streaming cold
Poor integration of a Twitter feed leaves comments frozen.
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Shell: Exploiting the potential for exploration
Taking a tablet's strengths adds new dimensions to interactive content.
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Humax: Spoiling the topping
A useful navigation tool is not available to all site visitors.
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Burberry: Lacking contrast
Fashionability shades accessibility.
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Pernod Ricard: Seeing double
Replication of banners undermines the usefulness of a home page.
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Target: Forgetting its meaning
Corporate enquirers are set on a circuitous route to frustration.
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Microsoft: Spurning compatibility
Users suffer when problems with proprietary technology are not worked round.
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Eli Lilly: Overlooking its own cures
In-house best practice is ignored when an improvement creates its own problem.
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LightSquared: Scrolling news
Poor usability mars good archive presentation.
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10gen: Using words not bullets
Text on a home-page carousel enables intelligent navigation of options.
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PricewaterhouseCoopers: Colouring perceptions
Inconsistent use of colour spoils its role in orientation.
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Xstrata: Whiting out
Visual interest addresses the shortcomings of a narrow template.
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OFT: Bookmarking references
Confidence in a helpful on-site bookmarking tool is tempered by a minor omission.


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