FT Bowen Craggs Index 2013
Seventh annual FT Bowen Craggs Index (published 22 May 2013)
The seventh annual Financial Times Bowen Craggs Index of corporate online effectiveness is by far the most detailed review of large web estates – 1,500 hours of analysis and a million words of documentation have gone into it. All the biggest companies in the world are included.
Read introduction in full on this website
Read on FT.com (requires FT subscription)
Click logo for interactive results table

Top 10 from 2013 Online Effectiveness Index
| Pos | Company | Country | Score (max 280) |
| 1 | BP | UK | 215 |
| 1 | Eni | Italy | 215 |
| 1 | SAP | Germany | 215 |
| 4 | Siemens | Germany | 214 |
| 5 | Shell | UK-Netherlands | 213 |
| 5 | Unilever | UK-Netherlands | 213 |
| 7 | Nestlé | Switzerland | 207 |
| 7 | Roche | Switzerland | 207 |
| 9 | Novartis | Switzerland | 206 |
| 10 | GlaxoSmithKline | UK | 203 |
View and sort the full index of 84 companies using our interactive results table.
Free PDF and XLS downloads
To accompany the Index we have produced a booklet and spreadsheet that contain additional commentary and analysis and which you can download or order by post by e-mailing Dan Drury
More about the Index
There are three aims for the Index. First, to help organisations know where to look for ideas. Second, to pick out trends in online communications. Third, to allow the companies in the Index – and other subscribers to our database – to see how you are performing against your peers and why.
We are often asked how we put the Index together and why it is so widely accepted as the most credible ranking of its kind. So here is a set of FAQs.
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FREE downloads: get XLS & PDF of the Index
Tips from the Index, extra commentary & analysis.
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2013 Web Effectiveness conference
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