Wouldn’t it be great to have expert advisors who can be relied upon as someone to turn to when hard decisions need to be made or when problems such as internal stakeholder disputes arise?

Our experienced team of consultants help you prioritise your objectives and make confident, evidence-based decisions.

Our clients rely on us for timely and informed feedback and advice on topics ranging from detailed recommendations on key corporate digital initiatives such as supporting reputation, serving investors or improving the experience for job seekers; to advice on the viability of new digital projects, feedback on work in progress, or deeper dives into specific aspects of corporate digital communications.

They trust us for our objectivity – we do not design or build anything – and because we can bring together qualitative and quantitative actionable insight from our Index benchmark reviews and our visitor research, the largest data set of its kind on real corporate website users.

“We consider Bowen Craggs part of our team. Together, we’ve made huge improvements to all areas of .com since 2013 – and we’re continuing to improve every day”

UX/UI & Content Strategy Manager, Technology sector


In a nutshell

  • Build and validate a business case for change
  • Get practical, objective recommendations on improving work-in-progress designs, content and wireframes
  • Identify and implement strategic priorities
  • Define key performance indicators and implement meaningful measurement frameworks to support your overall business and communications goals
  • Map out user journeys based on tailored visitor profiles